Documentation

Overview
ChatX Search is a cloud-based instant search SaaS which merchants can install & setup in 2 minutes. Shoppers get instant results after the first key...
Tue, 20 Mar, 2018 at 10:50 AM
Dashboard
This tab presents a collection of charts and data to help analyze search data with actionable information: How many searches did customers run on the site...
Tue, 20 Mar, 2018 at 1:39 PM
Settings - Dropdown
While ChatX Search automatically inherits the site’s CSS, this tab provides additional options to configure the dropdown. Dropdown Here you c...
Tue, 20 Mar, 2018 at 1:45 PM
Settings - Search page
Selecting Results Page 1. Shopify built-in search page - Default Shopify search page and search results, disables all configurations for the sea...
Tue, 20 Mar, 2018 at 2:40 PM
Synonyms
Typically, customers are searching for products using product names, brands, SKUs, etc. But that's notalways the case. Sometimes, customers search...
Tue, 20 Mar, 2018 at 2:51 PM
Sync (Indexing)
To deliver instant result at lightning speed, ChatX syncs with your store catalog. It does this the first time you install ChatX, and then it updates w...
Tue, 20 Mar, 2018 at 3:00 PM