To deliver instant result at lightning speed, ChatX syncs with your store catalog. It does this the first time you install ChatX, and then it updates whenever you make changes to your catalog: adding, deleting, or updating products. Automatically sync frequency depends on your service plan, and can vary from 7 days to daily and on demand. The sync process can take a few minutes to see change staking effect, as it requires overriding caching. Sync affects both rich autocomplete and search results page.



Request Sync (Manual Sync) - Click it after you finish editing of pages, products, collections. 


Settings

  • Tags Sync – checking enables customers to search by product tags. 
  • Vendor Sync – checking enables customers to search by vendor. 
  • Description Sync – checking enables customers to search by the product’s description. 
  • SKU Sync – enables customers to search by SKU and/or SKU typo correction.